"Keepin' it western since 1968"

Contact Us

Store Phone: (260)837-7385

Normal Business Hours
Mon, Tues, Thurs, Fri: 9:30 a.m. – 5:30 p.m. 
Wed: 9:30 a.m. – 6:30 p.m.
Sat: 9:30 a.m. – 4:00 p.m.
Sun: Closed (Open Sundays 12:00 p.m. - 4:00 p.m. between Thanksgiving & Christmas)

We will be CLOSED most major holidays including, but not limited to New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. Hours will vary on Christmas Eve and New Year's Eve.

Owner: Logan Rinehold
Manager: Brooke Reas

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RETURNS
You have 30 days from the date of purchase to return any merchandise purchased from Rinehold Tack & Western Wear that has not been worn or altered, has original price tags attached and receipt for proof of purchase.  Refunds will be issued if the return occurs within 14 days of purchase and items meet the above requirements.  Exchanges or In-Store credits will be given if the return occurs within 30 days of purchase. Exchange only on clearance priced merchandise. Online returns can be sent to Rinehold Tack & Western Wear's store front or by mail to: 
    Rinehold Tack & Western Wear
    Attn: Returns
    4445 County Road 22
    Waterloo, IN 46793

Please include all original tags and a note stating the reason for the return. 
Once the return is received by Rinehold's, please allow up to 48 hours for the return to be processed and resolved.
 
REFUNDS
We will gladly accept a return for refund within 14 days of purchase. Refunds will be in the same form of currency used for the purchase. For example, if the item was purchased with a credit card, the refund will be issued to that same card. If purchase is made by personal check, a refund will be issued by mail after 14 days from receipt of the returned merchandise. No cash refunds will be given for gift certificates or for clearance items, we will gladly exchange.
 
EXCHANGE/IN-STORE CREDIT
We will gladly accept a return for exchange or in-store credit within 30 days of purchase.
 
SHIPPING
Shipping costs are non-refundable unless item is deemed defective.  Buyer will be responsible for return shipping costs.
 
SPECIAL ORDERS
Before special orders are placed, half of the total purchase price will be required as a down payment.  Returned special orders will incur a 10 percent restocking fee unless item is deemed defective.
 
RETURNED CHECKS
Any checks returned for nonsufficient funds will be charged an additional fee of $30.

Our Worst Worn Boot Contest is happening NOW!

It's our Annual Boot Trade-In Sale happening all February long in the store. Save 20% on all footwear with your trade-in or still save 10% on all in-stock styles!

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