"Keepin' it western since 1968"

Contact Us

Store Phone: 260.837.7385 

We are OPEN for business! 
Normal Business Hours

Mon-Fri: 9:30 a.m. – 5:30 p.m.
Wed: 9:30 a.m. – 6:30 p.m.
Sat: 9:30 a.m. – 4:00 p.m.
Sun: Closed

There are a few temporary changes as the World continues to battle with COVID-19
  • We will be regularly sanitizing high traffic surfaces and areas throughout the day and after store hours.
  • Please feel free to wear masks in the store to protect yourself and others.
  • We will do our best to provide hand sanitizer for your personal use.
  • We will be temporarily limiting the number of shoppers in the store at one time to 10 people. If we reach that number, we just ask that you wait in your car for a few minutes!
  • While you’re in shopping, please follow all social distancing guidelines and maintain 6 feet between you and other shoppers.
  • If you are experiencing ANY symptoms of Covid-19, please remain at home.
  • If you’re wanting to stay at home a little longer, you can still shop with us at rineholdwesternwear.com and use the code CORONA12 to save 12% on your order and receive FREE shipping when you spend over $75!
  • We can also still take your orders over the phone and bring your purchase out to your car for curbside pick-up!

Managers: Logan Rinehold & Brooke Fruits

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RETURNS
You have 30 days from the date of purchase to return any merchandise purchased from Rinehold Tack & Western Wear that has not been worn or altered and is accompanied by its original price tag and receipt for proof of purchase.  Refunds will be issued if the return occurs within 14 days of purchase.  Exchanges or In-Store credits will be given if the return occurs within 30 days of purchase. Online returns can be returned to Rinehold Tack & Western Wear's store front or by mail to: 
    Rinehold Tack & Western Wear
    Attn: Returns
    4445 County Road 22
    Waterloo, IN 46793

 
REFUNDS
We will gladly accept a return for refund within 14 days of purchase. Refunds will be in the same form of currency used for the purchase. For example, if the item was purchased with a credit card, the refund will be issued to that same card. If purchase is made by personal check, a refund will be issued by mail after 14 days from receipt of the returned merchandise. No cash refunds will be given for gift certificates or for clearance items, we will gladly exchange.
 
EXCHANGE/IN-STORE CREDIT
We will gladly accept a return for exchange or in-store credit within 30 days of purchase.
 
SHIPPING
Shipping costs are non-refundable unless item is deemed defective.  Buyer will be responsible for return shipping costs.
 
SPECIAL ORDERS
Before special orders are placed, half of the total purchase price will be required as a down payment.  Returned special orders will incur a 10 percent restocking fee unless item is deemed defective.
 
RETURNED CHECKS
Any checks returned for nonsufficient funds will be charged an additional fee of $30.

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